FAQ's

1. My visa application has been rejected. Can you refund my money?

2. I do not have a Citizen Service Number (BSN). What do I have to fill-in?

3. Can a government of a country process an application urgently?

4. Can I print my NZETA in black and white?

5. Do I need to print my NZETA?

6. Can I renew my NZETA?

7. How do I receive my NZETA?

8. Can I change anything on my NZETA?

9. Can I cancel my visa application?

10. My passport will expire soon, and I will apply for a new one before I travel, can I already apply for an NZETA?

11. I have a refugee or alien passport, can you apply for an NZETA for me?

12. I have multiple passports, can I choose which passport to travel with?

13. Can I apply for an NZETA for several people at the same time?

14. Does NZETA guarantee access to the country in question?

15. Can I apply for an NZETA for someone else?

16. What is the difference between a multiple, double, and single-entry NZETA?

17. What are the advantages of applying for an NZETA via this website?

18. What is an NZETA?

19. Is my data secure?

20. When do I have to pay for my NZETA?

21. Can I get an invoice for my visa application?

22. How can I pay for the NZETA?