Frequently Asked Questions
My visa application has been rejected. Can you refund my money?
I do not have a Citizen Service Number (BSN). What do I have to fill-in?
Can a government of a country process an application urgently?
Can I print my NZETA in black and white?
Do I need to print my NZETA?
Can I renew my NZETA?
How do I receive my NZETA?
Can I change anything on my NZETA?
Can I cancel my visa application?
My passport will expire soon, and I will apply for a new one before I travel, can I already apply for an NZETA?
I have a refugee or alien passport, can you apply for an NZETA for me?
I have multiple passports, can I choose which passport to travel with?
Can I apply for an NZETA for several people at the same time?
Does NZETA guarantee access to the country in question?
Can I apply for an NZETA for someone else?
What is the difference between a multiple, double, and single-entry NZETA?
What are the advantages of applying for an NZETA via this website?
What is an NZETA?
Is my data secure?
When do I have to pay for my NZETA?
Can I get an invoice for my visa application?
How can I pay for the NZETA?